Returns & Refunds

Each portrait is custom made, all sales are final. That said, I totally understand that things come up and if you need to cancel, I can offer a full refund within 24 hours of your order as long as work hasn’t started yet. Just send me a message!

Finished Work

I love sharing the pieces I create! I may post photos of your finished portrait on my website, social media, or use them in ads and promotional features. I retain the copyright to all finished work.

Reference Photos

Please make sure you have permission to use any photos you send. I can’t use copyrighted images without proper approval. Your photos may also be featured in fun “reference vs. portrait” posts on social media.

Lost Packages

All orders are shipped with tracking. If your package goes missing, I’ll do everything I can to help locate it. If it turns out to be stolen, please report it to your local authorities. If the package can’t be recovered, I’ll either remake your portrait or issue a refund.

Customs & Import Taxes

If you’re ordering from outside Canada, please note that buyers are responsible for any customs fees or import taxes. I’m also not able to control or speed up any delays caused by customs processing.